Shipping Policy

Last Updated: October 1, 2026

At HS HUB, we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are generally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

After your order has been processed and dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times are estimates and may vary due to circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed during the checkout process before you complete your order.

Shipping rates may vary depending on the delivery location, order size, weight, and available shipping method.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through your order confirmation or shipping notification, where available.

If tracking information is not updated immediately, please allow some time for the courier system to update.

5. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

HS HUB may not be responsible for delays or additional charges resulting from an incorrect or incomplete address provided by the customer.

6. Delayed or Lost Orders

Although we work with delivery partners to ensure timely delivery, delays can occur because of weather, public holidays, high order volumes, courier issues, or other circumstances beyond our control.

If your order appears to be significantly delayed or lost, please contact us so we can assist you.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order details and, where appropriate, photographs of the package and product.

We will review the situation and provide assistance according to our applicable return/refund policy.

8. International Shipping

If international shipping is available, delivery times, shipping charges, customs duties, taxes, and other fees may vary by destination. Any applicable customs duties or import taxes may be the customer's responsibility.

9. Changes to This Shipping Policy

HS HUB reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page.

10. Contact Us

Store Name: HS HUB
Email: pkstore452@gmail.com

This policy covers the key areas Shopify recommends communicating clearly, including processing times, shipping costs, delivery estimates, tracking, delays, and damaged orders.